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Bryce Pet Peeves of the Week

"Never trust a person who has at least one known vice (eg, drinking, smoking, swearing)."
- Bryce's Law

INTRODUCTION

On August 1 last year, my "Management Visions" (MV) Transmission was released on the Internet. MV is a free Internet broadcast (also known as "Podcast") which is updated weekly (Mondays) and available in MP3, WMA, and file formats RealPlayer (RealPlayer is accompanied by graphics). During the broadcast, we discuss issues related to management IRM Information Resource), review of upcoming events of interest, and check e-mails from listeners. I also write about my "Pet peeve Week ", which represents irritants me right now. This has become a popular part of the show and as such, I am their inclusion in this document for those who missed the broadcast. Hopefully, you will be able to relate to some of those hobbies. They are meant to offer a fun idea on issues current interest. I hope you enjoy them. Note that these are my own views and not necessarily represent the views of my company or any other group.

August 8, 2005 - Bounty COMMERCIAL

My "Pet peeve of the Week" is a commercial reward I recently heard in the radio while driving at work the other day. Now, like many of you know, Procter & Gamble's Bounty "Wadding faster Picker-upper" paper towels, I do not have a problem as such. Bounty we use in our house. However, the new radio ad that described him as "a new blue point Quilting 'people to produce results in "high resolution." Frankly, when I heard this I laughed. in the car next to me must have thought I had lost my mind. "brightness high-resolution"? guess I find fun to see something as mundane as towels paper are "high tech". Ah, you have to love Madison Avenue guess.

August 15, 2005 - MICROSOFT WINDOWS

My "Pet peeve of the Week" is the operating system from Microsoft Windoze. I recently bought two computers for the office, one computer laptop and the other a desktop, both with
the latest version of Windows XP. I had to migrate a large amount of data both machines improvised should not be a big deal. It was. Now, I do not consider myself a technical guru by any stretch of the imagination, but I like to consider myself a "power user" who knows his way around a computer.

I installed a lot of operating systems in recent years, both production and beta versions. Now many of you know me as a defender of the old IBM OS / 2 Warp operating system that still considered the best 32-bit operating system on the block. However, my history of being able to crash a Windows operating system remains intact, because I had endless trouble and found it a great experience frustrating. I think I've been spoiled by OS / 2, with its desktop object oriented, system object model, and preemptive multitasking. I'm still at a loss as to why IBM abandoned.

But in my mind, I can not imagine why anyone would bother to waste time inventing viruses and worms when you have something like Windoze there. All that happens is seamless Microsoft's cash-flow. And no, Virginia, there is no monopoly of the operating system out right?

August 22, 2005 - Software Testing

My "Pet peeve of the week" is software testing. As I mentioned in my essay, not a simple "bottom up" way to test and install the systems. However, I am concerned about the way software vendors are testing their products these days, anyway. Industry has fallen into the bad habit of letting customers test products. For example, it is not uncommon now for people to "beta" releases of software products, play with him, and inform the manufacturer about the problems encountered with it. In addition, major releases of software products are delivered with the manufacturers know
complete and the products are "Buggy". To soothe customers, offering free upgrades to next version (which actually represents the final version).

This approach to software testing is offensive to me.

I used to beta-test software products to sellers, but I do not have the time or inclination to do the job of the manufacturer for them. Besides, I do not rush out to buy the latest version of any software product, I have burned many times by the sellers. As for me, software vendors really need to clean up its act when it comes to testing. If you really want to test their products for them,
Let us know where we should send the bill.

August 29, 2005 - micromanagement

My "Pet peeve of the week" is something a little different: the micro-management. There is a general trend in the workplace for managers today to try to control "everything", that nothing happens without the director's personal stamp of approval. I have also seen this phenomenon that occurs in organizations nonprofit, everything from computer companies, homeowners associations, garden clubs, little league, and yes, even Lodges Masonic.

The micromanagement is a management style of Theory X, which means that the organization is basically run by a dictator. However, in some situations, I can not understand the need for this. But for the workplace in general, and our volunteer organizations, I'm at a loss why people are doing this. An unpleasant consequence of micromanagement is that people on our laurels and do only what was said and nothing more. Become robots with little loyalty to the institutions they work for.

Having played football in the football field for years, learned a lot about the concept of teamwork. In any team-type environment that has multiple players, but only a coach who is responsible for the game plan. However, trying to control the actions of each player on the field is not only feasible, can be counterproductive. I've always found it more effective in enabling people to take decisions and make them responsible for their actions. People are not looking for accountability and make only minimal effort if they are given some leeway. I always liked a comment from Ronald Reagan in his style management when he said: "Surround yourself with the best you can find, delegate authority, and do not interfere in politics so we have decided is that conducted. "

In other words, ease up on the micromanagement, train their people, make sense, but do not say how to do everything meticulously detail.

Bottom-line: Do more management and less control.

September 5, 2005 - UNIVERSITIES

My Pet peeve of the week "are programs of the University who profess to offer a curriculum in systems, but in reality nothing but focus on development software. I am often asked to give an overview of "pride" at universities, usually at the level of MBA, and am appalled at how superficially schools ignore the fundamentals of the real work of systems. Normally, the curriculum offers an introductory course on systems, but little else. Instead, they tend to focus on programming languages, networks, and computer trends. No wonder when I start talking about "pride" with its engineering and concepts manufacturing, students look at me in amazement. Terms such as "Product of structure," "Blueprinting", "List of Materials" MRP, and Production Control are concepts foreign to most students of systems. Consequently, our universities are spewing more software people we really need. Many customers looking to address the students who can understand business concepts, know how users of the interview, learn math basic to prepare proposals, understand the workflow and work measurement, and write effectively. Frankly, they're screaming for more people candidate systems from software produced by the colleges.

September 12, 2005 - The death of common courtesy

My Pet peeve of the week "is the death of civility. The other day we had a new FedEx driver making a delivery at our office in Palm Harbor. Since became the front door, opened it and saw him approach. He had a grin on his face like it was a bad day. I opened the door, greeted him warmly, gave him the hand and asked how his day went. As I signed for delivery, the driver looked at me weird. I asked if there was a problem. He said: No, I was only was the first person that day to be kind to him and actually ask how he was doing. He said that in most companies is dedicated visits to assume and treated rudely.

I asked if he thought this was something unique to you as an individual. He said: No, the other drivers often speak of the harshness of their clientele. Come to think, I've seen evidence of this elsewhere. For example, when I go to a restaurant, waiters and waitresses have been surprised when I joke with them and ask about his day. I often look as if he had an ulterior motive. But once you get beyond that, warms me, and we have a good working relationship.

This made me stop and think about the corporate workplace today. Have we become so callous as tired and do not take into account the interpersonal relationships of our employees, our customers and our suppliers? Have we become so selfish and distant that it does not matter how we treat others?

You know, I learned long ago that you can catch more flies with honey Heckova you can with vinegar. A little courtesy and hospitality can be done with people. For example, I learned the virtues of a firm handshake for some time. Not just give them a handshake Wishy Washy and look through the person. I hope to eyes, shake his hand and tell you how glad I am to see them. Something as simple as a hearty handshake can work miracles.

We must remember that we can manage our business with inanimate objects, but rather human beings. Increasing our people skills is very important to achieve anything worthwhile in life. Simple courtesy common is a big part of this. Try it. Next time FedEx or UPS driver comes to
door or a waitress to his table, gaze at them, welcome them with a smile and ask how they are doing, hell, they often even a handshake. You will be pleasantly surprised with the service you receive in return. I'll tell you this, we have no problems with shipping and delivery in our office. How about yours?

September 19, 2005 - the trade press

My "Pet peeve of the week" is the press. No, not the general press as distorted as it is, rather, the trade press team. Years ago we could count numerous publications to print an impartial view of the industry. Publications such as "Infosystems,", "Datamation, "Computer Decisions," and "Analyzer EDP's were able to give balanced information while generating enough advertising revenue to sustain
themselves. But something happened along the way in the 1990s with the spread of PCs in the workplace. Of Suddenly, new interests and loyalties are formed and the press, basically sold his soul to the upstart vendors now command the market. This resulted in the reporting tired and unfortunately, the credibility of the various publications have declined. So much so that the circulation of the publications are in their lowest point. Even "Infoworld" and "Computerworld" are mere shadows of themselves.

What is missing is a little integrity in the specialized press. Instead of trying to invent the next fashion, how about some honest reporting about what is really happening in this industry, both right and wrong. I news for you, not everything is as peaches and cream in this industry, regardless of what the press says.

September 26, 2005 - SOLUTIONS

My "Pet peeve of the Week" is the word "solution" as already used in the IT field over the last ten years. I tried to look up "solution" in both Webster's and The New Heritage Dictionary and, of course, could not find it. As
we all know, has come to mean finding a way around a technical problem. This does not mean that its correction to a problem, but rather a way to solve a problem. But make no mistake about it, "workarounds" will ultimately represent the errors or faults in the system and we referring to them as such. I am surprised by programmers when they proudly proclaim they have found a "solution" rather than admit they have a problem and do not know how solution.

An IT department should avoid the term "solution", as it tends to irritate the end user and causes them to lose faith in the ability of staff to solve their development problems. A mistake is a mistake, no matter what you call me, do not try to hide it, fix it.

Already that aside, I finally find a "solution" is defined in a dictionary, the Redneck Dictionary. Its often used to determine the location of employees. For example, "Hey Y'all solution here?"

I do not know, I guess I'm getting tired of the sloppy language in this business.

October 3, 2005 - MICROSOFT

My "Pet peeve of the week" is Microsoft, who is referred to as The Howard Johnson of the computer company (with apologies to HJ). We call this, because they offer products that are not prior art, but not the worst either, just mediocre and very predictable.

Recently, I read that Microsoft announced that Windows Workflow Foundation (WWF, or - which is too similar the World Wrestling Federation). However, the WWF is a Windows technology that allow developers to connect applications and MS Office software applications developed workflow. Here again is another example of "bottom-up system design. Instead of first determining the needs and architectural design overall system aims to collect half the programs from the bottom up. Microsoft Vintage. Frankly, I think we should stick to wrestling.

October 10, 2005 - CORPORATE dress codes

My "Pet peeve of the week" is business dress codes. Of Back in the 1970s widely expected that a man wear a suit and tie to work and women dressed like that. During the 1980s, this code has been relaxed and would be "dress down" days on Fridays. For 1990 and tie has been replaced in golf shirts and pants. But now, in 2005, we see T-shirts, jeans and shorts in the workplace.

Ben Stein recently wrote an interesting article in The New York Times complaining about the appearance dowdy corporate America that I have to agree. I think we've gone too far. Dress codes have an impact on the corporate culture of any business. If we dress sharp, we tend to think smart. If sloppy dress, we tend to be lazy in our work habits. Show me a workplace without a code dress and show you a piggery that produces questionable results. I know we like to promote
rugged individualism in this country, but there is nothing wrong with a little uniformity and good teamwork.

When we started our company in early 1970, our dress code is "business casual", except when we learned that customers were coming to the office where you were then expected to dress and dress professionally. Over time, abandoning business casual and mandate at least a shirt and tie for men and appropriate attire for women. This had a positive effect, especially in our IT team. What I found interesting though not while we, as a small business, were learning to "dress up", U.S. companies began to "dress down".

Ben Stein was right to criticize today's corporate image codes. After all, who would you rather do business with someone who looks like a tramp or someone dressed for success and has its act together? I think the answer is pretty obvious.

October 17, 2005 - Cell Phones

My Pet peeve of the Week "is cell phones. It will be recalled, cell phones became popular with physicians and other members of the medical community who rightly saw it as a vital link between their patients and themselves. Then came the business people who need mobility to talk to your office and customers. This included real estate brokers, salespeople and service personnel. But then he fell into the hands of housewives and children under the clever ruse it was a great way to get in touch with our loved ones in the event of an emergency. And that's when all hell broke loose. Now, it seems that everyone has one, not only in the hips or in their ears, but in their cars, on motorcycles. I've even seen kids talk about them skateboarding, biking, and yes, even tricycles. His now more than one annoying habit that a work tool or status symbol.

What I find funny is how it has affected our social skills. Its now common to find people walking alone on a street or in a store apparently talking to themselves. Maybe they are and the cell phone is just a clever trick. But what worries me more than anything is how people jabber away on the phone while in transit. Now you know damn well not everyone has something vital to communicate all the time. It is now common to see girls of 16 years talking with their boyfriends and making plans for the weekend, mothers talk with their friends, kids talk with his fingertips, and so on. We are doing everything but paying attention to the road. Have we become so bored with life that we need to talk to someone kill time while in traffic? I suppose so.

In 1967, James Coburn starred in a movie called "Analyst's Chair" which has become a cult classic. If you have not seen the photo, Coburn discovers a plot by the phone company to install a chip in his head all over the world, according which all can send and receive phone calls (I love to see how to handle faxes). However, the film is very prophetic in terms of where mobile phones are heading. I'm just concerned about the social implications.

Please do me a small favor though, if it is absolutely need to talk to someone on the phone while driving, please leave off the street and talk to the person as a rational human being. And yes, I am very supportive legislation regulating cell phone use.

October 24, 2005 - bloatware

My "Pet peeve of the week "is" Bloatware ". Have you noticed when you get a new computer how fast it runs, however, eventually starts to become too slow. This is attributed mainly to the
what is called "bloatware" in the industry. For years, developers were very careful in how he wrote software. The code was very tight and there was concern about the efficient use of machine resources. But as disk space, memory and abilities processor grew, programmers increasingly related to the efficiency of the machine. I remember just a few years ago I was able to install OS / 2 IBM operating system on a PC with 50 MB of disk space and runs well with plenty of free space on your hard disk. But times have changed, improvements in hardware and the Internet have seen to that. However, the programming is sloppy and careless. If you tried to install a word processor or a graphics package lately you know what I mean.

I can not help feeling this is a great project to build-in obsolescence in our computers. The slowdown in software acquisition additional hardware. Understanding this, a team is considered an antique when he turns three years old. It is likely to remain on our computers for longer if bloatware we did not have much running in them. But I suppose it would be good for the economy.

October 31, 2005 - guestimate

My Pet peeve of the week "is the word" guestimate ". I have been involved in the field of MRI for a long time and always bothered me how people about inventing new words in an attempt to seem cute and clever. A word such as "guestimate" that tries to imply that carrying out an estimation is just a guess, which I have to give a big DUH. Estimate is essentially an effort to project the future. Like all projections, the facts and available information, the better the estimate, but rarely is always perfect. There is a natural human tendency to avoid making estimates because the calculations are expressions of commitments, and people tend to walk away from commitments and accountability, especially when they are not sure of the facts. Look, lets keep simplicity, an estimate is an estimate and an estimate is a guess, do not create all the words in grade 3 more like "guestimate".

Another word that bothers me is "repeat" and is heard almost everywhere these days. Think about this: what does it mean? The term iteration refers to the repetition something. So what do we mean when we say that repeat? An infinite loop? The language in the IT industry is quite sloppy without our having to add new words to our vocabulary. But I'm repeating myself guestimate.

November 7, 2005 - COMPLICATIONS

My "Pet peeve Week ", is entitled" Why we do things more complicated than they really are? "Over the last 30 years I been fortunate to travel the world, visit
many corporate clients, and rub shoulders with the gurus in the field. One thing I have always found fascinating is how the industry technology tends to make things more complicated than they really are. For example, building systems and software is not really as complicated as it seems. Systems consist of business processes, procedures and programs. We also have tickets for the collection of data, products for the transmission of information, files for data storage, records and data elements. Period. It has always been and always will be. But with the IT industry seems to reinvent itself every five years or less. Now I like to talk about applications, agile programming, data mining, SOA, business rules, meta data, and things that go bump in the night. The reason that I can change the vocabulary so often is that you must sell a lot of books and magazines. Either that or use it to make themselves look smarter what they really are. The sad part is that this new vernacular is creeping into college studies and then we have to spend the next several years interviews of children. Do not know, as I get older, I think the best things in life are the simple things. I guess I'm surprised more people do not question unnecessary complexity.

November 14, 2005 - snowbirds

My "Pet peeve of the Week is titled "Snowbirds". November marks the beginning of the Snowbird migration. This is where the northerners, mostly retirees, are beginning to make his annual trip here to Florida. Of course, money is good for our economy but we have to deal with the conductors of a terrible God. There are New Yorkers who think they own SUV of the road, people in Ontario who believe they are always driving in a school zone, and the Midwest that are simply lost. It sure would be nice if we had a national driving standard. It would much easier and safer Heckova here for us all if we did.

21 November 2005 - SMOKING

My "Pet peeve of the Week" is the Great American Smokeout sponsored by the American Society Cancer last Thursday, November 17th. As many of you know who enjoy a good cigar. Never acquired a taste for cigarettes, but definitely enjoy a good cigar when I leave my business. Do not bother anyone with it. Things I do in my spare time only. Yes, I am aware of the dangers of smoking, as I am sure that all smokers are. And no, I do not consider myself an advocate of smoking. Having said all that, let me say to all anti-smokers out there: Would you please get off my back! Be a smoker does not mean we are demons or some misguided fools, but we're sure to get characterized that way. The Anti-Smokers are becoming more difficult find a venue for us to enjoy our pleasure, everything from aircraft and airports, restaurants and bars, the workplace, even cars. Here are our homes where definitely draw a line and say to mind your own business. I will continue to enjoy my cigar, regardless of the intimidation that can take the anti-snuff. I do not think they realize that as they become more obnoxious in their campaign, hardens my decision to enjoy a good smoke.

I also remember one of my most memorable Bryce Law says: "Never trust a person who has at least one vice known (eg, drinking, smoking, swearing). "I've always found white lily that person always has a dark side or something you are trying to hide. As for me, I still enjoy my cigar and keep my vices aboveboard.

November 28, 2005 - micromanagement

My "Pet peeve of the week" is "micromanagement". Today we live in a world of Theory X, where managers and to dictate the details of any given task, which is commonly known as "micromanagement". Employees are told what to do and when, without no interest in your entry. This approach is basically saying to the workers, "Look, you're not smart enough to make this right, so I'll tell you how. "Consequently, the micro tends to irritate and alienate people. More recently, I've noticed this same phenomenon occurring in voluntary organizations, non-profit, as homeowners associations, clubs, school organizations, sports associations, and even church groups. People at these groups may have the best intentions, but rarely know really handle. Unfortunately, some people involved with these organizations to be satisfy a trip less than they are. They have little sense for the organization and adherence to policies and standards. Instead, try to micromanage everything. People, including volunteers, have a natural aversion to micromanagement and quickly lose interest in their work.

Instead, I recommend an approach in people who delegate responsibilities and be accountable for their actions. I refer to this as the management of "bottom up" versus
"of top-down ". By treating employees as responsible adults, there is a tendency to accept responsibility and see a task through to its successful conclusion. As President Ronald Reagan said: "Surround yourself with the best you can find, delegate authority, and do not interfere in politics so much that it has decided it is conducting.

Basically, Reagan said: "micromanagement, train your staff and leave the road."

December 5, 2005 - Relaying of

My "Pet peeve of the week" is "repetition". Last week it was announced that the Rolling Stones were to perform the half-hour program for the 40th Super Bowl next February in Detroit. I found this notice something funny in that Paul McCartney of the Beatles always than the average leisure time in the last Super Bowl. Not that I have nothing against these aging rockers, as I have been a huge Beatles and Stones fan for the past 40 years, I wonder where the new talent or if there really is some talent to replace the music of my generation. There is much talk about Rap, Hip-Hop, and countries, but who are musicians that really defines this generation? Frankly, there are our there. Oh, I'm not suggesting that the talent does not exist, because I think it does, but is strictly controlled by the engineering firms that each note being recorded today.

In the old days, it was not uncommon artists write their own music, sing their own songs, play their own instruments. This is not the case anymore. Instead of developing a generation of craftsmen like the Beatles and the Stones, the current wave of musicians are simply marketing "flash in the kitchen" that have no staying power. The Beatles and the Stones are great, but ultimately, his music represents repetitions that is indicative of the artistic void that has been created by the tycoons of the media. Enjoy Hollywood, for example, how many times we go to the remake of King Kong, the Pink Panther, and almost every television show in the early 1960? Instead of the computer graphics, what are some creative plots and well-written scripts? I can not believe we've run out of ideas in Hollywood, so much so that this is needed to play old stories. "The younger generation really lack any form of creativity? I seriously doubt it. They were not only allows expression and, instead, we have to sit through repetition. I am becoming increasingly concerned about the effect of this stagnation in our culture, in the final instance, will take us. For me, represents indulgence and signs of a decline in our ability to strive to attain. It also represents another indication micromanagement "that" happens in the corporate world. Consider this, if the Beatles and Stones were to emerge in the world today, probably would not be allowed to practice their craft.

Oh well, guess I'll go home, turn on the television and listen to Led Zeppelin to sell Cadillacs.

December 12, 2005 - SERVICE (lack thereof)

My "Pet peeve of the Week" is "service" (the lack thereof). Recently I paused for a new cigar store to buy some cigarettes. I went into his humidor and checked their inventory. He had the habit of several twisted snuff made on the premises, and usual commercial cigars from the Dominican Republic and the Republic of Honduras. It occurred to me to find my favorite (which is a Hoyo de Monterrey, Sultan / Maduro) and took a dozen of them to the checkout for purchase. Ahead of me in line was a gentleman also buy a dozen cigars of the same nature. Me realized the box was very slow in scanning and recording of each cigarette. Beside her at the counter was the owner of the shop he was worried by reading a magazine. There were also other customers in the store, all of which were not relevant to the cashier or owner.

What should have been a simple operation for guy in front of me took at least ten minutes. Fortunately, I was in no hurry, but I was starting to get impatient, though more than a simple purchase. When finally operation finished, the cashier greeted me, took my cigarettes and began the laborious task of scanning and recording my order (again, a simple transaction became a long-term). While processing the last cigarette, I pulled out my wallet and gave him my credit card. She looked and said, "Oh, sorry our credit card machine is now, you got money?"

Of course, I did not, and I suddenly realized that after waiting twenty minutes to make a simple purchase that had come to disagree with her purchase.

I said, "Is Nothing can be done? "

"No sir, we have money."

Curiously, the owner of the store had been listening to our jokes just kept flipping through his magazine.

I asked, "Can not you get an impression of my card and the process later when the machine is a backup? "

"Oh, no sir, we can not do that."

"In other words, instead of trying to find a way to make this sale happen, you are telling me that I just wasted twenty minutes of my time in his shop. "

She looked stunned and the owner turned another page in his magazine.

I told them this was the last After frequent his establishment and went without any cigarettes. Frankly, I do not think they cared at all.

I'm sure we've all seen similar situations where there is a lack of decent service, either in a shop in retail, restaurants, auto repair, in business, or wherever. People are becoming less and less sensitive to customer service. It's like they come with a bad case of stupid when dealing with customers.

Since I was a child, I was always taught that the customer was the king that if you took care of the customer to return the favor with repeat business and referrals provide needle your business to others. But evidently, times are changing and teaching good customer service is becoming a rarity. For those of you who really do not worry about the client, I would
remember that everything starts with a sale and the customer should never have to wait to pay the bill. Instead of finding ways of not make a sale, this is an idea, why not try to find ways to make it happen. But I guess that would require a bit of personal initiative which is something that also absent in those days.

December 19, 2005 - Holiday Madness

My "Pet peeve of the Week is titled "Holiday Madness". December is the month we celebrate a lot of things:

• Christians celebrate the birth of Jesus, though the exact date of his birth is questionable.

• The Jews celebrate Chanukah represents a long battle in which the Syrians were expelled from Israel.
• Kwanzaa has been around since 1966, and unlike Christmas and Hanukkah are religious in nature, Kwanzaa celebrates African culture.
• Then celebrate the end of one year, and the birth of a new one.

There is much to celebrate in December that I always felt sorry for those people who are born during this month and are often cheated by the parties and gifts they deserve.

The comedian Lewis Black said recently in the invasion of Christmas in other parties, such as Thanksgiving and Halloween, retailers will not be happy until the Christmas season including Labor Day and July 4. Lewis has a point. It's simple economics that drives this year end holiday frenzy and little else. Do not really think those people struggling at Walmart in a DVD player, digital camera, or iPod is really thinking about "peace on earth, goodwill toward man, right? Hardly. The holidays bring out the best and worst of all us, which is a shame that this is not what they were intended. Expected to be a time for reflection and renewal, no traffic jams and chaos in the aisles purchases. Ever wonder what these new year holiday would be like exchanging gifts were removed from the formula? It would probably be as submissive and respectful Veterans Day or Memorial Day. But this will never happen as retailers and the media keeps us in its grip. Now will the next 90-120 days to pay everything off. I'll be happy when the glitter falls, the house is clean, family members back home, and everything returns to normal. At least until 16 April is Easter Sunday and the sales cycle begins again.

You can tune in "Management Visions" at:
http://www.phmainstreet.com/mba/mv.htm

About the Author

Tim Bryce is the Managing Director of M. Bryce & Associates (MBA) of Palm Harbor, Florida, a management consulting firm specializing in Information Resource Management (IRM). Mr. Bryce has over 30 years of experience in the field. He is available for training and consulting on an international basis. His corporate web page is at:
http://www.phmainstreet.com/mba/

He can be contacted at: timb001@phmainstreet.com

Copyright © 2006 MBA. All rights reserved.